IP, VPN and Device Policy

C
Chatify
Updated Nov 8, 20261 min read

VPN and VPS use is allowed at Flex4ex, but your trading location must stay consistent.

The rule

  • We recommend one device and one stable IP address for all your trading.
  • A personal VPS or VPN is allowed, as long as the location does not keep changing.
  • Unusual changes of IP address or country may trigger a review, and we may ask you for verification documents such as travel records or passport stamps.
  • The same IP address or device used by different traders triggers an investigation.
  • Multiple accounts under false names or false information are strictly prohibited.

Examples

  • You trade from home and from a personal VPS in one fixed location: allowed.
  • You travel abroad for two weeks and log in from another country: allowed, but tell support first to avoid a review.
  • Your account is logged in from three different countries on the same day: flagged for review.
  • Two different traders trade from the same device: investigated as possible account sharing or group hedging.

Consequences

Depending on what the review finds, Flex4ex may take one or more of these actions:

  • Warning: a formal notice and a request for documents.
  • Profit adjustment or reset: the account may be reset and profits adjusted or removed.
  • Account closure: in serious or repeated cases, the account is closed permanently with no right to withdraw.

Not cooperating with a verification request can also lead to restrictions or account action.

Did this answer your question?

Related articles

Still need help?

Can't find what you're looking for? Our team usually replies within minutes.

IP, VPN and Device Policy — Flex 4ex Help Center