VPN and VPS use is allowed at Flex4ex, but your trading location must stay consistent.
The rule
- We recommend one device and one stable IP address for all your trading.
- A personal VPS or VPN is allowed, as long as the location does not keep changing.
- Unusual changes of IP address or country may trigger a review, and we may ask you for verification documents such as travel records or passport stamps.
- The same IP address or device used by different traders triggers an investigation.
- Multiple accounts under false names or false information are strictly prohibited.
Examples
- You trade from home and from a personal VPS in one fixed location: allowed.
- You travel abroad for two weeks and log in from another country: allowed, but tell support first to avoid a review.
- Your account is logged in from three different countries on the same day: flagged for review.
- Two different traders trade from the same device: investigated as possible account sharing or group hedging.
Consequences
Depending on what the review finds, Flex4ex may take one or more of these actions:
- Warning: a formal notice and a request for documents.
- Profit adjustment or reset: the account may be reset and profits adjusted or removed.
- Account closure: in serious or repeated cases, the account is closed permanently with no right to withdraw.
Not cooperating with a verification request can also lead to restrictions or account action.