If an account commits a hard breach, it is permanently closed and progress is lost.
- Accounts cannot be restarted or resumed from a failed phase. Continuing with Flex4ex requires purchasing a new account.
- Flex accounts have no reset and no retry. A breach ends that attempt.
- Some rule breaches may not trigger automated flags immediately and will be confirmed during manual reviews by our risk team.
- A soft breach does not close the account. It removes the profit from the affected trade. See the Breach Types article for the full list.
- You can appeal a breach decision within 7 days. See Disputes and Appeals.